We are looking for a Telecaller to join our team at Private VGM Consultants Limited. this role involves Make outbound calls to customers regarding pending payments, EMI reminders, and collection follow-ups.
Handle customer queries professionally and provide suitable resolutions.
Maintain proper call records and update customer interactions in the CRM system.
Follow up with customers to ensure timely payment and commitment tracking.
Achieve daily and monthly collection targets assigned by the management.
Build and maintain positive relationships with customers through effective communication.
Escalate unresolved issues to the concerned department when required.
Ensure compliance with company policies, collection guidelines, and legal regulations.
Maintain professionalism and customer satisfaction during all interactions. Get a salary of ₹12,000 - ₹20,000 along with career growth opportunities in a collaborative environment.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.