Telecaller Executive – Urgent Hiring
Company: VGM Consultants
Job Location: Work From Office
Hiring Type: Immediate Joining
Number of Openings: 100
Work Schedule: Rotational Week Off
Job Description
We are hiring Telecaller Executives for an immediate requirement. Candidates will be responsible for handling customer calls, providing information, following up with customers, and maintaining accurate call records.
Language Requirements – Mandatory
Tamil:
Kannada:
any other regional language (Malayalam, Kannada, Telugu)
VI – Collections
Language Required:
Tamil – 16 Openings
Qualification: PUC
Eligibility: Freshers
Salary: ₹13,000 per month
2. Home Credit – Collections
Languages Required:
Kannada – 5 openings
Tamil – 5
Telugu – 5
Qualification: PUC
Eligibility: Experienced Candidates
Salary: ₹14,000 per month
3. Bajaj – Collections
Languages Required:
Kannada – 4
Tamil – 10
Qualification: Graduate
Eligibility: Freshers
Salary: ₹14,000 per month
4. IDFC – Collections
Languages Required:
Kannada – 2
Tamil – 1
Telugu – 2
Malayalam – 5
Qualification: Graduate
Eligibility:Experienced candidates without experience letter, or
Candidates with experience from other domains
Salary: ₹15,000 per month
5. ML Sales – Sales
Languages Required:
Kannada – 2
Tamil – 6
Malayalam – 1
Qualification: Graduate
Eligibility: Experience in Collections / Sales / Customer Support
Salary: ₹16,000 per month
6. ELI Normal Desk – Sales
Language Required:
Kannada – 5
Qualification: PUC
Eligibility: DRA Certified Candidates
Salary: ₹16,000 per month
Good communication in the required regional language is mandatory.
Key Responsibilities
Make inbound and outbound calls to customers.
Handle customer queries and provide accurate information.
Follow up with customers regarding payments and services.
Maintain proper call records and update customer information in the system.
Achieve daily calling and performance targets.
Communicate with customers professionally and politely.
Follow company policies, compliance requirements, and calling guidelines.
Handle customer concerns effectively and escalate issues when required.
Eligibility Criteria
Qualification: PUC / Graduate
Experience: Freshers and experienced candidates can apply.
Good communication skills in the required regional language.
Basic computer and system knowledge is required.
Candidates with Collections, Sales, Telecalling, or Customer Support experience will have an advantage.
DRA Certified candidates are preferred and may be eligible for a higher salary slab.
Target-oriented and customer-focused candidates are preferred.
Salary Structure
Candidate ProfileSalaryPUC Fresher₹13,000PUC + Experience₹14,000Graduate Fresher₹14,000Graduate – Other Domain / Without Experience Letter₹15,000Graduate + Collections / Sales / Customer Support Experience₹16,000PUC + DRA Certified₹16,000Graduate + Relevant Experience + DRA Certified₹17,000Graduate + Relevant Experience + DRA Certified + Police Verification₹18,000
Required Skills
Good communication and convincing skills
Customer handling skills
Active listening
Target-oriented approach
Basic computer/system knowledge
Ability to handle customer queries professionally
Willingness to work with rotational week offs
Job Type
Full-time | Work From Office | Immediate Hiring
Suitable Job Profiles: Telecaller, Telecalling Executive, Customer Support Executive, Collection Executive, Customer Service Executive, Voice Process Executive.