Core Responsibilities
Lead Outreach: Make outbound calls to prospective students or parents from inquiry lists to introduce programs, curriculums, and course benefits.
Inquiry Handling: Answer questions regarding fee structures, class schedules, eligibility criteria, and admission procedures.
Counseling and Conversion: Persuade and guide leads, turning prospective interest into final course or school admissions.
Follow-Ups: Contact leads consistently, track incomplete applications, and maintain active communication in the sales pipeline.
Data Management: Record call notes, statuses, and parent/student feedback accurately in the CRM database.