Selected intern's day-We are looking for a motivated and persuasive Telecaller to handle outbound and inbound calls, engage with customers, and generate business leads. The ideal candidate should have excellent communication skills, patience, and the ability to handle objections effectively. If you enjoy interacting with people and have a passion for sales or customer service, we'd love to meet you!
Roles & Responsibilities
1. Make outbound calls to potential and existing customers.
2. Handle inbound calls and address customer inquiries.
3. Explain products or services to customers and generate interest.
4. Follow up on leads to convert prospects into customers.
5. Maintain accurate call logs and update customer records.
6. Professionally resolve customer complaints.
7. Meet daily/weekly call targets and achieve sales or engagement goals.
8. Conduct market research to understand customer needs and trends.
9. Work closely with the sales or support team to improve customer experience.
10. Ensure compliance with telecalling scripts and company policies.
11. Stay updated on product knowledge and industry trends.
12. Handle rejections positively and maintain professionalism in all interactions.
to-day responsibilities include: