Telecaller

Core Responsibilities

• Cold Calling & Lead Generation: Initiating contact with potential customers to introduce products or services.4

• Customer Relationship Management: Maintaining records of calls and customer details in a CRM database.5

• Sales Conversion: Explaining product features, answering questions, and persuading customers to make a purchase or book an appointment.6

• Feedback Collection: Gathering information on customer preferences or reasons for disinterest to help improve marketing strategies.7

• Follow-ups: Calling back interested leads to provide additional information or close a deal.8

### Key Skills Required

Skill TypeDescriptionCommunicationExceptional verbal skills with the ability to speak clearly and professionally.Patience & ResilienceAbility to handle rejection or difficult customers while maintaining a positive attitude.PersuasionThe knack for influencing a customer’s decision-making process through logical benefits.Product KnowledgeQuickly learning and memorizing details about what is being sold.Time ManagementEfficiently managing a high volume of calls throughout the day.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.