📢 We're Hiring | Clinic Telecaller
Organization: Apollo Clinic
Location: Lucknow
Position: Telecaller
Experience: Minimum 2 Years
Salary: ₹10,000 – ₹18,000 per month
Job Summary
Apollo Clinic is looking for a confident and customer-focused Telecaller to manage patient communication, appointment scheduling, and follow-ups while delivering an excellent patient experience.
Key Responsibilities
Handle inbound and outbound calls professionally.
Schedule and confirm patient appointments.
Follow up with patients regarding consultations, health packages, and diagnostic services.
Resolve patient queries and provide accurate information about clinic services.
Coordinate with doctors and front office staff for smooth appointment management.
Maintain patient records and call logs.
Ensure a high level of patient satisfaction through effective communication.
Candidate Requirements
Minimum 2 years of experience as a Telecaller, preferably in a hospital, clinic, or healthcare organization.
Excellent communication skills in Hindi and English.
Good interpersonal and customer handling skills.
Basic computer knowledge and proficiency in MS Office.
Ability to work in a fast-paced healthcare environment.
What We Offer
Competitive salary package.
Professional and supportive work environment.
Career growth opportunities.
Training and development.