Telecaller

Job Title: Telecaller

Location: Thane (Kasheli), Maharashtra

Employment Type: Full-time

About Living Concepts

We are one of India’s leading names in premium furniture, known for redefining the way people

experience comfort and design in their homes. We are also India’s Largest Sofa Manufacturers,

we bring together the pinnacle of Indian Craftsmanship and contemporary aesthetics to create

furniture that’s elegant, functional, and built to last.

Over the years, we’ve built a reputation for offering world-class quality that stands proudly on

the global stage, while staying rooted in Indian values of trust, service, and excellence.

With a growing network of state-of-the-art Experience Centres across major cities, Living

Concepts is the preferred destination for those looking to elevate their living spaces with

timeless, Made-In-India creations.

Role Overview

As a Telecaller, you will be the first point of contact for leads who are exploring the Living

Concepts world. Your role is to connect, convert, and communicate, ensuring every lead gets

timely attention, accurate information, and a seamless journey from inquiry to showroom visit or

purchase.

Key Responsibilities

● Make outbound calls to potential customers who have enquired through our marketing

channels.

● Handle inbound calls with warmth, professionalism, and a clear understanding of our

offerings.

● Drive lead conversions through timely follow-ups, persuasive communication, and

personalised engagement.

● Communicate efficiently over WhatsApp — responding quickly with accurate brand-

aligned messaging.

● Maintain and update lead data in the CRM, ensuring all interactions are tracked and

followed through.

● Analyse lead performance and share data-driven insights to help optimise conversion

strategies.

● Coordinate with sales teams to schedule site visits or showroom appointments.

● Meet daily and monthly targets for calls, follow-ups, and conversions.

● Represent the brand with enthusiasm, product knowledge, and cultural sensitivity.

Desired Skills & Qualifications

● Minimum qualification: 12th pass (Bachelor’s degree preferred).

● Excellent communication skills in English and Hindi; proficiency in Marathi is a strong

advantage.

● Confident, courteous, and customer-focused personality.

● Proficiency with laptops and computer applications including MS Office and CRM tools.

● Strong ability to manage multiple leads, follow up proactively, and communicate

effectively across channels.

● Prior experience in telecalling, sales support, hospitality, or customer service is

preferred.

● Quick learner with a data-oriented mindset and an ability to adapt to fast-paced

environments.

• It is a Full Time Telesales / Telemarketing job for candidates with 3 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 3 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Swift Placements.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Swift Placements
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.