Telecaller

Job Title: Customer Service Executive (CSE) / Customer Support Associate (CSA)

Industry: BFSI (Banking, Financial Services & Insurance)

Department: Operations

Process: BPO/KPO – Customer Support (Inbound & Outbound Queries)

Location: Near ISBT, Bhopal

Job Overview:

Suryash Enterprises is hiring Customer Service Executives (CSE) and Customer Support Associates (CSA) to manage inbound and outbound customer queries related to Bajaj Finance Loan Services. Candidates must be proficient in Hindi and English to ensure effective communication with customers.

Key Responsibilities:

- Handle inbound and outbound customer queries professionally and efficiently.

- Provide assistance regarding Bajaj Finance loan services and related inquiries.

- Maintain customer satisfaction through effective communication and problem-solving skills.

- Ensure compliance with company policies and procedures while interacting with customers.

- Work in a rotational shift (24/7 environment) with an 8-hour login requirement.

Eligibility Criteria:

- Education: Minimum qualification as per company standards.

- Experience: Freshers and experienced candidates are both welcome.

- Language Proficiency: Hindi and English (Preffered).

- Gender:• Open to both male and female candidates.

### Salary & Benefits:

- Maximum Salary: ₹10,000 per month.

- Work Schedule: 26 working days with 4 rotational holidays per month.

- Training Period: 3 days (followed by confirmation upon successful completion).

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹7000 - ₹9000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., SUCCESS STAIRS GROUP OF COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at SUCCESS STAIRS GROUP OF COMPANY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.