Telecaller

Job Summary:

As a sales coordinator, you manage sales and facilitate communication between the customer . You are in charge of achieving sales goals and maintaining positive customer relations. In a sales coordinator position, it is also your job to help customers and make sales. Sales coordinators need to be friendly and highly organized. You'll spend a lot of time on administrative tasks such as managing schedules and ensuring customer satisfaction.

Key Responsibilities:  Maintain organized sales records and report month-end goal setting to the senior management team. Generate sales and close the deals with accuracy .

 Responding to complaints from customers and give after-sales support when requested.

 Handle the processing of all orders with accuracy and timelines . Coordinate internally with the sales, technical, and finance teams to compile required documents.

 Inform clients of unforeseen delays or problems . coordinating with dispatch team regarding the sales order .

 Communicate with government departments or tender authorities for any clarifications or queries.

 Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.

 Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.

 Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

 Understand and explain basic specifications to prepare technical proposals.

Qualifications and Skills:

Graduate with basic knowledge . 1-3 years of experience in sales .

 Good administrative, organizational, and problem-solving skills.

 Excellent communication, sales, and customer service skills.

 Experience as a sales coordinator or in administration may be advantageous.

 Good team development and leadership skills.

 Proficient in MS Office (Excel and Word).

 Excellent communication, sales, and customer service skills.

 The ability to multitask, work in a fast-paced environment, and meet deadlines.

 current knowledge of industry trends and regulations.

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• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.