We are seeking a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for contacting potential and existing customers to inform them about our products/services, generate leads, and maintain customer satisfaction.
Make outbound calls to prospective customers and follow up on leads.
Explain the company's products/services clearly and effectively.
Handle customer inquiries and provide accurate information.
Maintain a database of customer information and interactions.
Schedule appointments or product demos where necessary.
Achieve daily/weekly/monthly targets for calls and conversions.
Keep records of calls and customer responses.
Work closely with the sales and marketing teams.