Job Title: Telecaller
Location: A-100 sector 4 Noida (Nearest Metro Station 16 )
Job Summary:
We are looking for a passionate and persuasive Telecaller to support our fundraising and outreach efforts. The candidate will be responsible for contacting potential donors, spreading awareness about our cause, and encouraging contributions to support our programs.
Key Responsibilities:
Make outbound calls to potential donors and supporters
Explain the NGO’s mission, ongoing campaigns, and impact
Encourage donations and maintain donor relationships
Follow up with existing donors for repeat contributions
Maintain accurate records of calls and donor interactions
Handle queries and provide relevant information professionally
Achieve daily/weekly calling and fundraising targets
Coordinate with the fundraising and marketing teams
Requirements:
Minimum qualification: 12th pass / Graduate preferred
Prior experience in telecalling, fundraising, or sales is a plus
Strong communication and interpersonal skills
Fluency in [English/Hindi/Regional language]
Ability to convince and build rapport with donors
Basic computer knowledge (MS Excel, CRM tools preferred)
Positive attitude and passion for social impact
Key Skills:
Excellent verbal communication
Persuasion and negotiation skills
Active listening
Empathy and patience
Target-oriented approach
Salary & Benefits:
Fixed salary + incentives (based on performance)
Opportunity to contribute to meaningful social causes
Training and growth opportunities
Friendly and purpose-driven work environment