The Telecaller is responsible for making outbound and handling inbound calls to customers regarding loan and insurance products. The role includes explaining product details, generating leads, following up with customers, and achieving sales targets while maintaining good customer relationships. �
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Key Responsibilities
Make outbound calls to potential customers
Explain loan products such as:
Personal Loan
Home Loan
Business Loan
Credit Card
Explain insurance products such as:
Health Insurance
Life Insurance
Travel Insurance
Handle customer inquiries professionally
Generate and follow up on leads
Maintain customer records in CRM/software
Achieve daily and monthly calling targets
Coordinate with sales or backend teams for documentation and processing
Maintain polite and professional communication with customers �
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