Telesales Telecaller

About the Role

Shubhrax Mobility Ltd. is looking for a confident, energetic, and good-communication Telecaller to join our team. This is a non-target-based calling role, where the primary responsibility is to communicate professionally with clients, understand their requirements, provide relevant information, and maintain regular follow-ups.

We are looking for someone who is comfortable speaking with people over the phone and can represent the company in a professional manner.

Key Responsibilities

• Make outbound calls to company-provided leads/contacts and communicate with potential and existing clients.

• Explain the company, its business model, products/services, and relevant offerings clearly and confidently.

• Understand customer requirements, queries, and concerns and provide appropriate information.

• Maintain regular follow-ups with clients and keep communication records updated.

• Handle client calls professionally and maintain a positive relationship with customers.

• Coordinate with the relevant internal team regarding client queries, requirements, issues, or follow-ups.

• Maintain proper records of calls, conversations, follow-ups, and client responses.

• Ensure clear, polite, and professional communication with every client.

Candidate Requirements

• Good verbal communication skills are a must.

• Good English communication and basic Hindi communication.

• Confident and comfortable speaking with clients over the phone.

• Good listening and interpersonal skills.

• Positive attitude with a professional approach.

• Basic knowledge of computers, MS Office, and communication tools.

• Ability to maintain proper records and follow up regularly.

• Freshers are welcome; prior telecalling/customer-handling experience will be an added advantage.

Important: This Is NOT a Target-Based Sales Job

This position does not involve mandatory sales targets or pressure-based target achievement. The role primarily focuses on quality communication, client interaction, information sharing, follow-ups, and maintaining professional relationships.

What We Look For

We value candidates who are:

• Confident while speaking

• Good at communication and listening

• Polite and professional

• Consistent with follow-ups

• Willing to learn

• Comfortable interacting with different types of clients

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.