Telecalling Executive – Job Role Description
Key Responsibilities:
Make outbound calls to potential and existing customers.
Explain company products/services clearly and professionally.
Generate leads and convert potential customers into sales.
Follow up with customers through calls and WhatsApp.
Understand customer requirements and provide suitable information.
Maintain accurate records of calls, leads, follow-ups, and customer responses.
Handle customer queries and resolve basic concerns professionally.
Achieve daily/weekly/monthly calling and sales targets.
Coordinate with the sales and marketing team for lead conversion.
Build and maintain positive relationships with customers.
Required Skills:
Good communication and convincing skills.
Hindi communication is required; basic English is an advantage.
Confident and polite telephone manner.
Basic computer knowledge.
Ability to handle customer objections and follow-ups.
Target-oriented and self-motivated.
Experience: Freshers can apply; telecalling/sales experience is preferred.