Telesales Telecaller

Job Description – Telecaller / Admission Counselor (Lead Conversion)

Position: Telecaller / Admission Counselor
Location: Looks Academy, Dehradun
Department: Admissions & Sales
Employment Type: Full-Time

About the Role

Looks Academy is looking for an enthusiastic and result-oriented Telecaller to connect with prospective students, explain our beauty and hair courses, and convert inquiries into admissions. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to achieve admission targets through effective follow-ups.

Key Responsibilities

• Call leads generated through social media, websites, walk-ins, and marketing campaigns.

• Explain academy courses, fees, schedules, and career opportunities to prospective students.

• Counsel students and parents to help them choose the right course.

• Follow up regularly with interested leads until admission is confirmed.

• Convert inquiries into admissions and achieve monthly conversion targets.

• Maintain accurate records of calls, follow-ups, and admissions in the CRM/Excel.

• Coordinate with the admissions and marketing teams for lead management.

• Handle WhatsApp and email inquiries professionally.

• Build strong relationships with prospective students through excellent customer service.

• Prepare daily call reports and submit admission updates.

Required Skills & Qualifications

• Graduate in any discipline (preferred).

• 1–3 years of experience in telecalling, counseling, inside sales, or lead conversion.

• Freshers with excellent communication skills may also apply.

• Strong communication and convincing skills in Hindi and basic English.

• Good interpersonal and negotiation skills.

• Basic computer knowledge (MS Excel, Google Sheets, CRM).

• Ability to work under targets and deadlines.

• Positive attitude with a customer-focused approach.

Preferred Experience

• Experience in an educational institute, academy, training center, or service industry will be an added advantage.

Salary & Benefits

• Attractive Fixed Salary

• Performance-Based Incentives

• Career Growth Opportunities

• Professional and Friendly Work Environment

• Training and Skill Development

If you are passionate about sales, enjoy talking to people, and want to help students build successful careers in the beauty industry, we'd love to hear from you!

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.