Job Title
Telecaller
Organization Name
Shree Ambica Auto Sales & Service
Report To
Managing Director
Job Location
Surat, Gujarat
Salary
10,000 – 15,000 Per Month
Job Description
Job Purpose: Main Goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
Roles & Responsibilities:
· Answering phones and explaining the product and services offered by the company.
· Contacting existing customers as well as prospective customers using scripts.
· Obtaining customer information and other relevant data.
· Resolving queries and issues related to the products and services.
· Making recordings of all sales phone calls and sales deals.
· Maintaining the database of the customers on a regular basis.
· Calling active and budding clients to encourage the purchase of items.
· Addressing client’s uncertainties, grievance, and suggestions on time.
Skills:
· Written and Verbal Communication Skills
· Proficient with software
· Excellent Organizational skills
· Negotiation abilities
· Strong analytical and problem-solving skills
Qualification & Experience:
· Any Bachelor’s degree
· 0-6 months experience