Job profile Job Summary:We are looking for a motivated and confident Telecaller to handle outbound and inbound calls, generate sales leads, and maintain good customer relationships. The ideal candidate should have excellent communication skills and the ability to handle rejections professionally while achieving assigned targets.Key Responsibilities:Make outbound calls to prospective customers to promote products or services.Answer inbound customer inquiries and provide accurate information.Generate and qualify leads to achieve daily/weekly/monthly targets.Maintain a detailed record of calls, customer interactions, and feedback in CRM systems.Follow up with customers to ensure satisfaction and encourage repeat business.Handle customer complaints or issues in a calm and professional manner.Understand customer needs and suggest appropriate products or solutions.Collaborate with the sales and marketing teams to improve performance and strategies.Requirements & Skills:Education: Minimum 12th pass / Graduate in any discipline.Experience: 0–2 years (freshers can apply; prior telecalling or sales experience preferred).Excellent verbal communication skills in [language(s) required].Good listening skills and ability to handle pressure.Basic computer knowledge (MS Office, CRM software).Positive attitude, patience, and goal-oriented mindset.Key Competencies:Communication and interpersonal skillsCustomer focus and problem-solving attitudePersuasiveness and negotiation abilityTeam player with good time management
Other Details
It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.
More about this Telecaller job
What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Sentrum.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 20 Telecaller at Sentrum
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
A Naukri Group company
LoginHire Local Staff
16,000 - 18,000 /month
Sentrum
Nariman Point, Mumbai
6 - 12 months Experience in Telesales / Telemarketing
Full Time
