Telecaller

Number of calls made daily against the target.

Lead-to-appointment conversion ratio.

No-show reduction rate.

Average quality score per call

Upselling success rate.

CRM accuracy and timely reporting.

Login hours to be met as per the management criteria

Improvement trend over time

Follow call scripts and protocols as per clinic standards.

Review new leads from all sources (website, social media, WhatsApp, walk-ins, referrals)

Ensure call scripts are updated and reflect ongoing offers/promotions

Call all new leads within 2 hours of capture

Clearly explain services: Homeopathy, Cosmetology, Packages

Re-engage warm leads from past 7–10 days

Mark call status: Connected / Not Connected / Call Back / Not Interested / Converted

Send follow-up texts or WhatsApp with service info/booking links when needed

Offer guidance on appointment booking or consultation format (online/in-person)

Ask about their experience & note feedback

Upsell ongoing treatment packages if applicable

Update Lead Tracker & submit daily report to Marketing/Admin Manager

Monitor call recordings for quality assurance and share feedback

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Scg Career Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Scg Career Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.