We are looking for motivated and tech-savvy Telecallers to join our team in Thane. The ideal candidate must have basic knowledge of IT concepts and products/services, along with strong communication and interpersonal skills. Both freshers and experienced candidates are welcome.
Make outbound calls to potential clients/customers to promote IT-related products or services.
Understand client requirements and explain appropriate IT solutions.
Follow up with leads and schedule meetings for the sales/technical team.
Handle inbound queries related to IT services or products.
Maintain accurate records of calls and lead information in CRM systems.
Work closely with the sales and technical teams for smooth client conversion.
Achieve daily/weekly/monthly call and lead generation targets.
Minimum 12th pass or Graduate (preferably in IT, Computer Science, or related fields).
Basic understanding of IT products/services such as software, hardware, web development, networking, etc.
Good verbal communication in Hindi, Marathi; basic English is a plus.
Proficient with computers and basic tools like MS Office, Excel, and CRM systems.
Strong interpersonal and problem-solving skills.
Fresher or up to 2 years of relevant experience in telecalling or tech sales support preferred.
Fixed salary + Performance-based incentives.
Training on IT products and communication skills.
Friendly, growth-oriented work environment.
Opportunity to transition into tech sales or customer support roles.