Telecaller

Job Summary:

We are looking for a motivated and enthusiastic Female Telecaller (Fresher) to join our team for the night shift. This is an excellent opportunity for freshers to kickstart their career in customer service and telecalling. The role involves making outbound calls, handling customer inquiries, and promoting our services. Training will be provided to help you succeed in this role.

Key Responsibilities:

• Outbound Calls:

• Make outbound calls to potential customers to introduce services.

• Generate leads and follow up on inquiries.

• Inbound Calls:

• Handle incoming customer calls during the night shift.

• Provide accurate information about services and resolve customer queries.

• Customer Support:

• Build rapport with customers and ensure a positive experience.

• Address customer concerns and escalate issues when necessary.

• Data Entry:

• Maintain accurate records of calls and customer interactions.

• Update customer databases with relevant details.

Requirements:

• Gender Preference: Female (as per company policy).

• Experience: No prior experience required. Freshers are encouraged to apply.

• Communication Skills:

• Excellent verbal communication skills in English.

• Pleasant and confident phone voice.

• Technical Skills: Basic computer knowledge (MS Office, CRM tools).

• Shift Flexibility: Willingness to work night shifts (e.g., 8 PM to 6 AM).

• Attributes:

• Positive attitude and willingness to learn.

• Good listening and problem-solving skills.

• Patience and empathy when dealing with customers.

• It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., RELY IT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at RELY IT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Night Shift.