Telecaller

A job description for a telecaller involves both outbound and inbound calls to engage customers, explain products, and handle inquiries.

Key responsibilities

• Outbound calling: Make calls to potential or existing customers to promote products, generate leads, and follow up on opportunities.

• Inbound calling: Answer customer calls to provide information, resolve issues, and handle complaints professionally.

• Sales and order processing: Persuade customers to make purchases and process orders and payments over the phone.

• Record-keeping: Maintain accurate records of customer interactions, transactions, and data in a CRM system.

• Customer service: Build rapport with customers, understand their needs, and provide solutions to their queries and complaints.

• Required skills and qualifications

  • Communication: Excellent verbal communication and interpersonal skills are crucial.

  • Persuasion: Ability to effectively persuade customers to make purchases or take desired actions.

  • Problem-solving: Capability to resolve customer complaints and provide appropriate solutions.

  • Computer literacy: Basic computer skills and data entry abilities are needed to manage call records .

  • Experience: Previous experience as a telecaller, telemarketer, or in a similar role is often preferred

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Rohtak.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ready 2 Help.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Ready 2 Help
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.