Telecaller

Responsibilities:

• Processing Applications:

  Reviewing credit card applications, verifying information, and ensuring accuracy. 

• Customer Service:

  Handling customer inquiries, resolving issues, and providing support related to credit card accounts. 

• Account Management:

  Monitoring customer accounts for compliance with company policies, managing credit limits, and updating account information. 

• Fraud Prevention:

  Analyzing fraud alerts and suspicious activity, investigating potential fraud cases, and taking appropriate action. 

• Dispute Resolution:

  Collaborating with other teams (e.g., finance, customer service) to resolve disputes and chargebacks. 

• Compliance:

  Staying up-to-date on credit card regulations, industry best practices, and company policies. 

• Sales (if applicable):

  Promoting credit card products, explaining features and benefits, and assisting customers with the application process. 

• Reporting & Analysis:

  Generating reports on credit card activity, analyzing data to identify trends, and providing recommendations for improvement. 

• Interacting with various stakeholders:

  Including customers, sales managers, marketing teams, and product specialists, and collaborating with them to align sales strategies with company goals. 

• Staying updated with industry trends:

  Including regulatory changes and technological advancements in the banking and finance industry. 

Skills & Qualifications:

• Strong communication and interpersonal skills.

• Excellent attention to detail and accuracy.

• Proficiency in data entry and record keeping.

• Ability to analyze information and solve problems.

• Knowledge of credit card regulations and industry best practices.

• Customer service experience.

• Sales experience (if applicable).

• Proficiency with relevant software and systems.

• Ability to work independently and as part of a team. 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., RD MARKETING AND FINANCIAL SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at RD MARKETING AND FINANCIAL SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.