Telecaller

Company Name: RS Caterers
Work Timing: 9:00 AM to 6:00 PM
Working Days: 6 days a week (1 rotational week off)

Job Summary:

We are looking for a Telecaller to join our team at RS Caterers. The role involves managing and updating customer information accurately, handling inbound and outbound calls, and supporting sales and service-related communication. This position offers an attractive in-hand salary and opportunities for growth within the organization.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote catering services and generate bookings.

• Handle inbound customer calls, provide accurate information, and resolve queries effectively.

• Follow up with clients regarding inquiries, quotations, and booking confirmations.

• Maintain a database of customer information, inquiries, and feedback in an organized manner.

• Coordinate with the sales and operations teams to ensure smooth order processing and client satisfaction.

• Achieve daily and weekly call targets set by the management.

• Prepare call reports and summaries for internal tracking and performance review.

• Ensure professionalism and maintain confidentiality in all customer interactions.

• Support administrative and data entry tasks related to bookings and customer follow-ups.

Job Requirements:

• Minimum Qualification: 12th pass or any degree.

• Experience Range: 0–2 years (Freshers can apply; experience in telecalling or customer service preferred).

• Skills Required:

  • Excellent communication skills in Tamil and English (Hindi knowledge is a plus).

  • Good listening and persuasive speaking abilities.

  • Basic computer knowledge (MS Excel, Word, Google Sheets).

  • Strong attention to detail and organizational skills.

  • Ability to handle multiple tasks and work in a team environment.

• Shift Type: Day Shift (9:00 AM to 6:00 PM).

Benefits:

• Attractive in-hand salary.

• Incentives based on performance.

• Friendly work environment.

• Career growth opportunities within RS Caterers.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., R.s.caterers.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at R.s.caterers
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.