Telecaller

At PSV Financial Advisory and Services, we believe that exceptional customer service starts with empathy,

proactive support, and a genuine passion for helping people. As a Customer Service Representative, you’ll be on

the frontlines of our mission—delivering high-impact support to our clients and creating positive experiences at

every touchpoint.

Whether it’s answering a quick query, resolving a complex issue, or guiding a customer through our products, you’ll

be the voice and heart of PSV ensuring every interaction reflects our commitment to excellence.

What You'll Do

• Connect with Customers: Addressing customers via phone and chat

• Solve Problems Fast: Resolve concerns with professionalism, empathy, and urgency

• Keep It Accurate: Process applications, and requests with a strong focus on detail and efficiency

• 🧾 Document Interactions: Maintain clean, up-to-date records of customer communications

• Be the Expert: Provide accurate, helpful information about our financial products and services

• Follow Up: Ensure customer satisfaction by checking in post-resolution

• Uplift Every Interaction: Keep a positive, respectful, and empathetic tone in every conversation

💡 Who We're Looking For

We’re searching for service-driven individuals who thrive in a fast-paced, people-focused environment:

• Strong Communicators: Able to explain clearly, listen actively, and connect genuinely with customers

• Experienced in Customer Support: Prior experience in resolving inquiries and complaints is a plus

• Tech-Savvy: Comfortable navigating CRMs, helpdesk software, and digital communication tools

• Professional & Empathetic: Approachable, respectful, and committed to delivering top-notch ser

• It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Psv Financial Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 15 Telecaller at Psv Financial Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.