• Make outbound calls to potential customers and explain products/services. • Handle inbound queries and provide accurate information to customers. • Maintain a high level of customer engagement and satisfaction. • Record customer details, feedback, and interactions in the system. • Follow up on leads to achieve daily and monthly targets. • Coordinate with team members to improve call performance and conversion rates. • Adhere to company guidelines and ensure quality standards in every call. Requirements • Age between 20 to 30 years. • Strong verbal communication skills in Hindi and English (additional languages are a plus). • Basic computer knowledge and proficiency in handling CRM tools. • Ability to work under pressure and meet daily/weekly targets. • Good listening skills, patience, and customer-oriented attitude. • Prior experience as a telecaller or in customer service roles is preferred but not mandatory.