Telecaller

Key Responsibilities:

• Make outbound calls to potential customers and explainour products and offers.

• Handle inbound inquiries and provide accurate product details.

• Generate leads and schedule meeting for the sales team.

• Maintain customer database and update call records in CRM/software.

• Follow up with leads regularly until conversion.

• Achieve daily/weekly/monthly calling and lead generation targets.

• Coordinate with Sales Executives to ensure smooth customer handover.

• Provide excellent customer service and resolve queries promptly.

• Share feedback from customers with management for process improvement.

• Use basic software like MS Excel, Word, or email clients to manage daily tasks

Required Skills:

• Strong verbal communication and persuasive abilities

• Basic computer literacy (MS Office, email, typing, CRM software)

• Data entry speed and accuracy

• Multitasking and time management

• Problem-solving attitude and customer focus

Qualifications:

• Minimum: Bachelor's degree in any stream

• Prior telecalling or data entry experience (preferred)

• Excellent communication skills in [local language, Hindi & English].

• Good convincing and negotiation ability.

• Typing skills (usually 25–35 WPM or higher)

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Patna.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Opticon Technology Training & Placement Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Opticon Technology Training & Placement Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.