Telecaller

A Telecalling Job primarily involves interacting with customers over the phone to promote products/services, generate leads, provide customer support, or handle sales. The key responsibilities include:

1. Customer Interaction & Communication

• Making outbound calls to potential or existing customers.

• Receiving inbound calls and resolving customer queries.

• Providing accurate information about products or services.

• Maintaining a polite and professional tone while conversing.

2. Sales & Lead Generation (If applicable)

• Identifying potential customers and generating leads.

• Persuading customers to purchase a product/service.

• Following up on leads to convert them into sales.

• Meeting daily/weekly/monthly sales targets.

3. Customer Support & Relationship Management

• Addressing customer complaints and resolving issues.

• Assisting customers with product usage or troubleshooting.

• Building long-term relationships with customers for retention.

4. Data Management & Reporting

• Recording details of customer interactions in CRM or databases.

• Updating customer profiles and feedback.

• Preparing daily reports on call logs, lead conversions, and issues faced.

5. Coordination & Teamwork

• Working closely with the sales or marketing team for strategy alignment.

• Sharing insights about customer preferences and challenges.

• Collaborating with other departments to enhance customer satisfaction.

Skills Required

• Excellent verbal communication and active listening.

• Persuasion and negotiation skills (for sales roles).

• Problem-solving and patience in handling complaints.

• Basic computer knowledge for data entry and CRM usage.

Let me know if you need a customized version based on your company’s needs!

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 5 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Momorita.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Momorita
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.