Telecaller

Key Responsibilities:

• Making outbound calls:

  Telecallers initiate calls to prospective customers based on provided lists or leads. 

• Providing product/service information:

  They explain features, benefits, pricing, and other relevant details about the company's offerings. 

• Generating leads:

  Telecallers qualify leads by gathering information and assessing their potential interest in the company's products or services. 

• Following up with leads:

  They nurture leads by providing additional information, addressing concerns, and scheduling appointments for the sales team. 

• Handling inbound calls:

  They answer customer inquiries, resolve complaints, and provide support over the phone. 

• Documenting interactions:

  Telecallers accurately record call details, customer information, and interactions in the CRM system. 

• Achieving sales targets:

  They strive to meet individual and team sales goals by effectively promoting products and services. 

• Maintaining customer relationships:

  They build rapport with customers, ensuring positive interactions and customer satisfaction. 

• Adhering to communication scripts and guidelines:

  Telecallers follow established scripts and procedures to maintain consistency and professionalism. 

• Complying with regulations:

  They adhere to legal and ethical guidelines for telemarketing and data privacy. 

Essential Skills:

• Excellent verbal communication:

  Clear, concise, and persuasive communication skills are crucial for engaging with customers. 

• Active listening:

  The ability to attentively listen to customer needs and concerns is essential for effective problem-solving. 

• Persuasion and sales skills:

  Telecallers need to be able to influence customers and encourage them to make purchases or utilize services. 

• Problem-solving:

  They should be able to address customer complaints and provide appropriate solutions. 

• Customer service orientation:

  A positive attitude and a focus on customer satisfaction are vital for building strong relationships. 

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹11000 per month that depends on your interview. It's a Full Time job in Vadodara.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., MEDNOVA EQUIPMENTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at MEDNOVA EQUIPMENTS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.