Telecaller

We are looking for a dynamic and result-oriented Counselor who will be responsible for handling inbound/outbound calls, counseling prospective clients/students, and converting leads into successful enrollments. The role demands excellent communication, convincing skills, and the ability to provide professional guidance while maintaining a customer-focused approach.

Key Responsibilities:

Make outbound calls to prospective leads and follow up on inquiries.

Counsel students/clients about courses and programs offered by the organization.

Explain course features clearly and persuasively to potential clients

Maintain a database of calls and client interactions.

Convert leads into admissions/clients through effective follow-up and counseling.

Achieve individual and team targets for admissions, enrollments, or service uptake.

Handle queries via phone, email, or in person in a professional and timely manner.

Assist in organizing seminars, webinars, and counseling sessions if required.

Provide feedback to the management team on client needs and market trends.

Skills & Competencies Required:

Excellent verbal communication and telephone etiquette.

Strong interpersonal and persuasive skills.

Active listening and problem-solving ability.

Good counseling and guidance skills.

Ability to handle pressure and meet targets.

Basic computer proficiency (MS Office, database management).

Confidence, patience, and a customer-oriented mindset.

Qualifications & Experience:

Graduate or MBA holder (preferred).

Minimum 2 years of experience in telecalling, counseling, admissions, or a similar profile.

Experience in the education/training/consulting industry will be an added advantage.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Patna.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Media Junction.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Media Junction
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.