Telecaller

Job Title: Telesales Executive

Location: Eye Mantra Hospital (Specify City/Branch)

Department: Sales & Marketing

Reports to: Sales Manager / Marketing Head

Job Summary:

Eye Mantra Hospital is seeking a motivated and persuasive Telesales Executive to join our dynamic team. The candidate will be responsible for promoting our eye care services and products over the phone, generating appointments, and assisting patients with inquiries. This role plays a critical part in expanding our patient base and enhancing customer experience.

Key Responsibilities:

• Make outbound calls to potential and existing patients to promote Eye Mantra’s services (e.g., LASIK, Cataract Surgery, Retina care, etc.)

• Explain hospital offerings clearly and confidently to increase patient bookings.

• Follow up on leads generated through marketing campaigns, websites, and social media platforms.

• Schedule appointments and maintain accurate records of calls and outcomes.

• Build and maintain a strong rapport with patients, addressing queries and concerns.

• Meet daily/weekly/monthly targets for calls and conversions.

• Coordinate with the front desk and marketing team to streamline appointment booking.

• Collect feedback and escalate unresolved issues to the concerned department.

Requirements:

• Proven experience in telesales, telecalling, or a similar customer service/sales role.

• Excellent verbal communication skills in Hindi and English (additional regional languages are a plus).

• Confident, patient-friendly, and persuasive with the ability to handle objections.

• Basic computer skills (MS Excel, CRM tools).

• Healthcare or eye hospital experience is an advantage but not mandatory.

• Minimum education: 12th pass; graduation preferred.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Mantra Care.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Mantra Care
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.