Feel free to connect on:
Contact No. - 8657020233
Email Id - dhwanid@manbafinance.com
Key Responsibilities
Make outbound calls to customers for loan collections, renewals, or product awareness.
Handle inbound calls and resolve customer queries efficiently.
Provide complete details of financial products and services offered by Manba Finance.
Follow up with customers for EMI payments, overdue accounts, or required documentation.
Maintain customer records and update information in the system/CRM.
Achieve daily/weekly/monthly call and collection targets.
Escalate unresolved issues to the concerned department/manager.
Ensure compliance with company policies and RBI/NBFC guidelines during customer interaction.