Outbound Calling:
Making calls to potential customers to introduce insurance products (life, health, auto, etc.) and generate leads.
Product Knowledge:
Explaining policy features, benefits, and coverage options clearly and accurately to customers.
Customer Service:
Addressing customer inquiries, resolving complaints, and providing excellent support to ensure customer satisfaction.
Sales & Target Achievement:
Meeting or exceeding monthly sales targets and key performance indicators (KPIs).
Record Keeping:
Maintaining accurate records of customer interactions and sales activities using CRM software or other systems.