Telecaller

Job Description: Telecaller for CSR Initiative in Logistics Industry

Position: Tele-Caller
Location: National Skill Training Institute Vidyanagar, Hyderabad, Telangana

Employment Type: Full Time

Key Responsibilities:

·        Conduct outbound calls to prospective students and their families within economically weaker sections to inform them about the CSR initiative.

·        Identify and qualify potential candidates for enrollment through effective questioning and listening skills.

·        Conduct follow-up calls with interested candidates to ensure they have the necessary information to make informed decisions about enrollment.

·        Work closely with the program coordinators and other team members to ensure alignment on messaging and outreach strategies.

·        Maintain a database of contacts and track interactions in a detailed manner and maintain accurate records of calls made, responses received, and students enrolled.

Key Deliverables:

• Meet and exceed monthly targets for the number of calls made and students enrolled in the program.

• Achieve a targeted conversion rate from leads to enrolled students

• Maintain an updated and organized database of contacts, interactions, and outcomes.

• Compile feedback reports from outreach efforts to be presented to the team for program improvement.

• Track and report on engagement metrics to understand the effectiveness of outreach strategies.

Qualifications:

• Bachelor’s degree and one year experience in telecalling, sales, or community outreach is highly desirable.

• Excellent verbal communication skills in English and Telugu, additional languages are highly preferred.

• Ability to convey information clearly and empathetically.

• Strong interpersonal skills and a passion for community service.

• Ability to work independently and as part of a team.

• Proficiency in using MS Office applications.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Logistics Sector Skill Council.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Logistics Sector Skill Council
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.