Telecaller

Job Summary:

We are seeking a motivated and results-driven Telecaller to join our team. The ideal candidate will be responsible for contacting potential or existing customers to inform them about our products/services, answering queries, and maintaining strong customer relationships.

Key Responsibilities:

• Make outbound calls to prospective customers or clients.

• Handle inbound inquiries related to products, services, or support.

• Explain product features and benefits to customers clearly and effectively.

• Maintain records of calls and customer information within the CRM system.

• Follow up on leads and maintain a robust pipeline.

• Address customer concerns or issues and escalate complex problems when necessary.

• Achieve daily/weekly/monthly call and sales targets.

• Conduct surveys or gather feedback when needed.

• Provide excellent customer service to build rapport with clients.

• Collaborate with team members for process improvements.

Qualifications and Skills:

• High school diploma or equivalent; Bachelor's degree preferred.

• Proven experience as a Telecaller, Customer Service Representative, or similar role (preferred).

• Strong verbal communication and interpersonal skills.

• Ability to handle rejection and remain motivated.

• Proficiency in [languages required, e.g., English, Hindi, etc.].

• Basic computer knowledge (MS Office, CRM software experience is a plus).

• Strong organizational and time management skills.

Key Competencies:

• Persuasiveness and negotiation skills

• Patience and problem-solving attitude

• Attention to detail

• Customer-centric approach

• Ability to work in a target-driven environment

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., LIFE CIRCLE HEALTH SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at LIFE CIRCLE HEALTH SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.