Initiate outbound calls to prospective students and parents to promote educational loan offerings.
Respond to inbound inquiries regarding loan products, eligibility criteria, interest rates, and repayment terms.
Educate clients on the loan application process, required documentation, and timelines.
Maintain detailed records of client interactions and follow-ups using CRM software.
Achieve daily, weekly, and monthly telecalling and loan processing targets.
Collaborate with the sales and underwriting teams to streamline the loan approval process.
Stay updated on industry trends, new loan products, and regulatory changes.