A Loan Telecaller job involves making outbound calls to potential customers, explaining loan products, and following up on leads to generate interest and potentially close sales. The role also includes handling inbound queries about loans and other financial services.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to promote loan products and gather information.
Lead Generation: Qualifying leads and generating interest in loan services.
Inbound Handling: Answering customer inquiries about loans, insurance, equity, and other financial services.
Product Knowledge: Understanding different loan products, interest rates, and eligibility criteria.
Customer Communication: Building rapport with customers, understanding their needs, and providing tailored solutions.
Follow-up: Following up on leads and ensuring timely communication with customers.
Sales Goals: Meeting sales targets and contributing to the overall success of the financial institution.