Telecaller

Job Summary

The Real Estate Tele caller is responsible for initiating contact with prospective clients, promoting real estate properties, and generating qualified leads for the sales team. This role requires excellent communication skills and a customer-centric approach to drive appointments and contribute to sales targets.

Key Responsibilities

• Lead Generation & Outbound Calling:

  • Make proactive outbound calls to potential clients from provided databases and generated leads (e.g., from digital campaigns, sign-ups).

  • Introduce and promote various real estate projects (residential, commercial, plots) by highlighting their features, amenities, and unique selling points.

  • Qualify leads by asking targeted questions to understand the client's requirements, budget, timeline, and investment intent.

• Client Communication & Engagement:

  • Handle inbound inquiries and provide accurate, detailed information about properties, pricing, and project details.

  • Address client queries, concerns, and objections professionally and persuasively.

  • Schedule and coordinate site visits or meetings for potential buyers with the Real Estate Agents/Sales Executives.

• Data Management & Follow-up:

  • Maintain and update detailed and accurate records of all client interactions, lead status, and progress in the CRM (Customer Relationship Management) system.

  • Perform consistent and timely follow-up calls to nurture interested leads and re-engage dormant prospects.

  • Generate reports on daily/weekly call activity, lead conversion rates, and progress toward targets.

• Sales Support:

  • Collaborate closely with the Sales and Marketing teams to ensure a smooth handover of qualified leads.

  • Stay updated on market trends, competitor activities, and project specifics to ensure effective communication.

Skills and Qualifications

Must-Have Skills

• Excellent Verbal Communication: Clear, engaging, and persuasive communication skills in the required language(s).

• Active Listening: Ability to listen carefully to understand client needs and pain points.

• Persuasion and Negotiation: Skill in influencing potential clients and handling objections to secure appointments/site visits.

• Customer Service Orientation: A professional, patient, and empathetic attitude towards clients.

• Basic Computer Proficiency: Familiarity with MS Office (Word, Excel) and email.

Preferred Qualifications

• Proven experience (e.g., 6 months - 2 years) as a Telecaller, Telemarketing Executive, or in a similar sales/customer-facing role, preferably in the Real Estate industry.

• Familiarity with CRM software (e.g., Salesforce, HubSpot, or industry-specific CRM).

• Basic Real Estate Knowledge (terminology, property types, and market dynamics).

• A target-oriented and persistent approach to work.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., I5 Housing & Properties.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 15 Telecaller at I5 Housing & Properties
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.