Telecaller

CAREER OPPORTUNITY at Navi Mumbai for Immigration consultancy - Customer Service / Telecalling

HirezU is a new-generation HR & Immigration Consultancy based in Navi Mumbai, dedicated to providing highly competitive services with a focus on ethical practices and exceptional client experiences. We're passionate about connecting people with opportunities and making the immigration process smoother.

JOIN HirezU AS A TELECALLER – YOUR GATEWAY TO A REWARDING CAREER!

Are you a dynamic communicator with a passion for helping people achieve their dreams of living and working abroad?

HirezU is looking for a talented Telecaller to join our growing team and be the first point of contact for our valued clients.

LOCATION:

Goodwill Infinity, , Kharghar, Navi Mumbai – 410210

WORKING HOURS:

10:30 AM to 7:30 PM, Tuesday – Sunday (Monday Off)

APPLICATION DEADLINE:

10th March, 2025

JOB TITLE: TELECALLER - CLIENT ENGAGEMENT SPECIALIST

WHAT YOU'LL DO:

 Be the Voice of HirezU: Handle inbound and outbound calls, providing friendly and informative assistance to potential immigration and visa clients.

 Turn Inquiries into Opportunities: Skillfully guide conversations, address inquiries, and qualify leads for

consultation appointments.

 Expertly Explain Immigration: Clearly and concisely explain immigration processes, visa categories, and

eligibility criteria, empowering clients with the knowledge they need.

 Build Relationships: Create a positive and professional experience for every caller, building trust and rapport.

 Drive Results: Meet monthly targets for lead generation and conversion, contributing to the company's growth.

 Stay Organized: Maintain accurate client records in our CRM system, documenting interactions and follow-up activities.

WHAT YOU'LL BRING:

 Excellent Communication Skills: You articulate clearly and confidently in English, Hindi, and your local language.

 People Skills: You have a knack for building rapport and connecting with people from diverse backgrounds.

 Tech Savvy: You're comfortable using MS Office and CRM software.

 Customer Focus: You're dedicated to providing exceptional customer service.

 Active Listening: You listen attentively to understand client needs and concerns.

 Drive to Succeed: You're motivated by targets and eager to achieve results.

QUALIFICATIONS:

 Bachelor's degree is a must.

 0-2 years of experience in telecalling or customer service (experience in immigration is a plus, but we provide training!).

Salary : 25-30k PM

 Comfortable working in a target-driven environment.

 Familiarity with Navi Mumbai area is preferred.

WHAT WE OFFER:

 Competitive Salary: We offer a competitive salary with performance-based incentives to reward your success.

 Growth Opportunities: Be part of a dynamic and growing company with opportunities for professional

development and advancement.

 Impactful Work: Help people achieve their dreams of living and working abroad.

 Supportive Environment: Join a team that values collaboration, ethical practices, and exceptional client service.

READY TO JOIN THE HIREZU FAMILY?

If you're a motivated and passionate individual ready to make a difference, we encourage you to apply! Send your Resume to Karuna 9152361109 / 8454097057

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.