We are looking for an energetic and confident Telecaller / Sales Calling Executive who can handle a high volume of calls and support our sales follow-up process. The primary responsibility of this role is calling existing customers and retailers for sales, feedback, and payment follow-ups.
Key Responsibilities
Make 100+ calls per day.
Conduct regular sales follow-up calls with customers and retailers.
Take feedback from retailers regarding products, services, and overall experience.
Handle payment follow-up calls and coordinate with relevant teams when required.
Maintain proper call records and update follow-up status.
Build and maintain good communication with customers and retailers.
Ensure timely follow-ups and closure of pending conversations.
Candidate Requirements
Female candidate preferred.
1–2 years of experience in Telecalling, Customer Support, Sales Calling, or a similar role.
Good communication and convincing skills.
Comfortable making a high volume of outbound calls daily.
Basic knowledge of Excel or maintaining call/follow-up records will be an advantage.
Should be confident, polite, and persistent in follow-ups.
Note: There is no fixed sales target for this role. However, the candidate is expected to maintain a minimum calling activity of 100+ calls per day.