We are looking for a dedicated Tele caller to handle outbound and inbound calls. The candidate will be responsible for communicating with customers, promoting products/services, answering queries, and resolving issues in a professional manner.
Make outbound calls to potential or existing customers.
Handle inbound calls and respond to customer enquiries.
Explain products/services clearly and accurately.
Maintain customer records and update information in the system.
Resolve customer issues and provide effective solutions.
Good communication skills
MS Excel knowledge
Problem-solving ability