We are looking for an enthusiastic Telecaller to join our Education Company. The candidate will be responsible for making outbound calls to prospective students, providing basic information about our courses and training programs, and converting inquiries into enrolments through effective communication.
Key Responsibilities:
Make outbound calls to students/leads generated through marketing campaigns
Handle inbound calls and inquiries related to courses, fees, schedules, and certifications
Share basic course information and highlight key benefits
Follow up with interested candidates to encourage enrolment
Maintain accurate records of calls, leads, and follow-ups in CRM or Excel
Update daily call reports and lead status
Achieve assigned calling and admission targets
Coordinate with the internal team for updated course and batch
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