To create a job description (JD) for a telecaller, consider including the following key components:
Company Overview: Provide a brief about your company, its mission, and the role of telecallers within it.
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Job Summary: Outline the main objectives and key qualities you are looking for in a telecaller, such as communication skills and customer service experience.
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Job Responsibilities: Detail the daily tasks, including initiating outbound calls, addressing customer queries, and maintaining positive relationships.