Telecaller

Key Responsibilities

• Make outbound calls to prospective clients to promote company services/products.

• Handle inbound calls, resolve customer queries, and provide accurate information.

• Maintain and update customer databases with new information.

• Follow communication scripts and company guidelines during calls.

• Build and maintain strong customer relationships.

• Escalate complex issues to the team leader or management when required.

• Prepare and submit call logs, reports, and feedback.

Required Skills & Qualifications

• Minimum 6–12 months of experience as a Telecaller, Clients Service Executive, or similar role (freshers may also apply depending on requirement).

• Excellent verbal communication skills in English (add local languages if needed).

• Strong persuasion, negotiation, and interpersonal skills.

• Ability to work in a high-volume call environment.

• Basic computer proficiency (MS Office, CRM tools).

• Positive attitude and customer-centric approach.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Global Refinement Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 15 Telecaller at Global Refinement Solution
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.