Telecaller

Service Reminder Calling position at Modi Hyundai would focus on making outbound calls to customers to remind them of upcoming service appointments, promote Hyundai products and services, and schedule new appointments. The role involves maintaining a positive customer experience through effective communication and follow-up.

Here's a more detailed breakdown:

Key Responsibilities:

• Outbound Calling:

• Making proactive calls to customers to remind them of scheduled service appointments or offer new service packages.

• Customer Engagement:

• Communicating with customers in a friendly and professional manner, addressing their queries and concerns.

• Appointment Scheduling:

• Scheduling new service appointments based on customer needs and availability.

• Sales Promotion:

• Promoting Hyundai products and services (e.g., new car models, accessories, extended warranties) during the call.

• Lead Generation:

• Identifying potential new customers and generating leads for future sales efforts.

• Record Keeping:

• Maintaining accurate records of all calls, appointments, and customer interactions.

• Follow-up:

• Following up with customers to ensure their satisfaction and address any outstanding issues.

• Data Entry:

• Entering appointment details, customer information, and other relevant data into the dealership's CRM system.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Gautam Modi Group.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at Gautam Modi Group
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.