Telecaller

Location: Panchkula
Department: Sales / Customer Service / Call Center
Reports to: Team Leader / Telecalling Manager

Job Summary:

We are looking for an enthusiastic and customer-focused Telecaller to contribute to our sales and support team. The ideal candidate will be responsible for making outbound calls to prospective and existing customers, promoting products or services, resolving queries, and maintaining customer satisfaction.

Key Responsibilities:

• Make outbound calls to potential customers and generate leads.

• Answer incoming calls and resolve customer inquiries or issues promptly.

• Provide information about products/services in a clear and persuasive manner.

• Maintain and update customer databases with accurate information.

• Follow up with prospects to close sales or ensure service satisfaction.

• Achieve daily, weekly, and monthly call and sales targets.

• Handle complaints professionally and escalate when necessary.

• Maintain call logs and prepare call reports.

• Support marketing campaigns through telephonic outreach.

Requirements:

• High school diploma or equivalent; graduation is a plus.

• Prior experience as a telecaller, telemarketer, or in customer support is preferred.

• Excellent communication skills in [mention required languages – e.g., English, Hindi, local language].

• Strong persuasion and negotiation skills.

• Basic computer knowledge (MS Excel, CRM tools).

• Ability to work under pressure and handle rejections positively.

• Good listening skills and attention to detail.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Panchkula.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., FUTURE SPHERE TECHNOLOGIES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at FUTURE SPHERE TECHNOLOGIES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.