Position: Telecaller / Telecalling Executive
Department: Sales / Customer Support / Collections
Location: (Add location)
Employment Type: Full-time / Part-time
We are looking for a motivated and confident Telecaller to handle incoming and outgoing calls. The candidate will be responsible for explaining products/services, generating leads, maintaining customer records, and ensuring customer satisfaction.
Make outbound calls to potential customers to generate leads or sales.
Handle inbound customer inquiries and provide accurate information.
Explain products, services, and offers clearly and professionally.
Maintain customer databases and call logs.
Follow up with customers via phone or email.
Achieve daily/weekly/monthly call targets.
Resolve customer concerns or escalate them to the appropriate team.
Maintain a polite, friendly, and professional tone in all interactions.
Competitive salary + incentives/bonuses.
Training and skill development.
Growth and promotion opportunities.