Telecaller

Sales Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

A loan Relationship Executive is a customer service representative who works in the
banking or financial industry and is responsible for contacting customers to offer loan
products and services.
The job description of a loan relationship executive includes the following
responsibilities:
• Contacting customers: This involves making outbound calls to potential customers
to promote loan products and services and answer any questions they may have.
• Identifying customer needs: This includes listening to customers' financial needs
and suggesting loan products and services that are appropriate for their situation.
• Explaining loan products and services: This involves explaining the terms and
conditions of loan products, including interest rates, repayment schedules, and
other relevant information.
• Maintaining customer databases: This includes keeping track of customer
interactions and maintaining accurate and up-to- date customer databases.
• Meeting sales targets: This involves meeting or exceeding sales targets by selling
loan products and services to customers.
• Providing customer service: This includes responding to customer inquiries,
addressing complaints, and aiding with loan applications.
• Collaborating with loan officers: This includes working closely with loan officers
to ensure that customers are being offered appropriate loan products and
services.