Telecaller

An automobile telecaller's job description focuses on generating leads and sales through outbound calls to existing and potential customers. Responsibilities include promoting vehicles and offers, explaining features, scheduling test drives, and resolving customer inquiries. The role requires strong communication and persuasion skills, data entry for CRM systems, and daily reporting on sales activities. 

Core responsibilities

• Outbound calling: Make outbound calls to potential and existing customers to introduce products, services, and special promotions.

• Lead generation: Identify customer needs by asking questions and use this information to generate qualified sales leads.

• Appointment setting: Schedule appointments for sales teams, such as test drives or in-person consultations.

• Customer communication: Address customer queries, provide information about vehicles, and handle complaints professionally.

• Relationship building: Foster positive relationships with customers and follow up on calls to ensure satisfaction and encourage repeat business. 

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.