Telecaller

● Bachelor’s degree in any discipline

● Fluency in Hindi & English

● Previous experience in telecalling, customer engagement, or counselling is a plus.

● Prior experience in educational institutions, sports programs, wellness centers, or

therapy setups is advantageous

● Freshers with strong communication and a passion for child development may also be

considered

Required Skills and Competencies

● Excellent communication skills in English and Hindi

● Strong interpersonal skills with the ability to connect and build trust with parents

● Professional phone etiquette, clarity in voice, and active listening

● Highly organized with the ability to manage follow-ups without supervision

● Proficiency in using Google Sheets, WhatsApp Business, and basic CRM tools

● Ability to handle objections & clarify doubts.

Key Responsibilities

● Initiate timely follow-up calls to prospective leads generated via campaigns, referrals,

therapy center tie-ups, and events.

● Explain the academy’s programs, session formats, fee structures, and value proposition to

parents.

● Guide parents through the trial session process

● Drive conversions by maintaining a warm and professional relationship with each lead.

● Act as a liaison between parents and internal teams (Franchise Leads, Empowerment Team,

Coaches).

● Share relevant information on center timings, locations, session structures, and event

details.

● Ensure communication is aligned with Able Aura’s tone of empathy, clarity, and

professionalism.

● Maintain up-to-date and accurate lead trackers/CRM entries after every interaction.

● Record key insights from conversations and escalate any concerns to relevant team

members.

● Submit weekly reports detailing call status, conversion numbers, pending follow-ups, and

challenges.

● Reconnect with older leads when new programs/events are launched.

● Collect verbal feedback post-first session to support the quality control and engagement

cycle.

● Encourage satisfied parents to refer others or participate in community events.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., ELITE CONSULTANCY SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at ELITE CONSULTANCY SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.