Telecaller

Job Summary

We are seeking a highly motivated and results-oriented Domestic Outbound Telecaller to join our BPO team. The primary responsibility of this role is to make outbound calls to potential customers within India to promote and sell products or services, generate new leads, and build strong customer relationships. The ideal candidate will be a skilled communicator with a persuasive and resilient attitude, capable of achieving and exceeding sales targets.

Key Responsibilities

Initiate outbound calls to prospective and existing customers from a provided database.

Effectively communicate and explain product features, benefits, and pricing to potential customers.

Follow communication scripts and guidelines while adapting the pitch to individual customer responses.

Answer questions about products, services, and the company, and address customer concerns professionally.

Qualify leads and set up appointments for the sales team where applicable.

Achieve or exceed daily, weekly, and monthly sales targets and performance metrics.

Maintain meticulous records of all customer interactions, sales outcomes, and lead statuses in the CRM software.

Follow up with leads and existing customers to nurture relationships and convert them into sales.

Handle customer objections and rejections professionally and calmly.

Stay up-to-date with product knowledge, promotions, and sales techniques.

Provide valuable feedback to the management and sales teams to help improve processes and strategies.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12500 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ecpl.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 30 Telecaller at Ecpl
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.